Our Core Ideology
Our No. 1 goal is to maintain our company culture and values
We want to be around 100+ years and how we do that is by being a values driven organisation. Our people and our values will always come first over profit..
Our No.2 goal is to make a damn good profit
We use all our skills, experience, and care to make a damn good profit; enabling us to take good care of our people and our community. However, we will never go for profit at the expense of our people and/or our values; we will always leave a dollar on the table before we sacrifice either of these.
Our 51:49 rule
As an organisation, our decisions and actions are based 51% on our people and values, and 49% on profit.
Who are we?
We are great people delivering PGD (Plumbing, Gasfitting, Drainlaying) and HVAC (Heating, Ventilation, Air Conditioning) excellence to our customers, who in turn return, helping us grow and prosper as people and a business.
What do we want to be?
An extraordinary PGD and HVAC company – We will do what it takes not to be ordinary.
Why are we in business?
To have a positive impact on people’s environments by delivering PGD and HVAC excellence in order to minimise health risks, support productivity, and protect our community.
To continue to thrive as a business driven by our cultural and financial responsibilities.
What is our role?
To make raving fans of the people we do business with – fellow team members, customers, suppliers, building partners, and the communities in which we do business.
What is our goal?
To give our customers peace of mind, knowing they can always rely on us to give them 100% integrity in all that we do for them.
Our people come first
Our people are the foundation of our business. When we take good care of them, they will take good care of our customers, who in turn, return and tell others, taking good care of our business.
We all do our part
We work together as a team to grow the business, lend a hand, support each other, come up with ideas, teach, learn and develop as people.
Together we are better.
We deliver excellence
Every day we make sure we do excellent work that we can be proud of as an individual, and as a representation of our team – there is no room for mediocre.
On every job, we ensure what we do works well and is safe.
We maintain positive attitudes
We see the good in people, the work we do, and situations that arise.
We create a fun environment that makes coming to work easy.
We support open and honest communication
We are not afraid to be honest and open in our communication and encourage others to be open and honest too.
We listen without judgement or ridicule and are mindful of how we respond.
We care about meeting our client’s expectations.
We care for each other, and about doing what’s right for our industry, our community, and our environment.
We show respect
We respect each other’s ideas, opinions, their time, their property, and their right to be who they are.
We accept responsibility
We step forward, take ownership, and be responsible for what we do.