Our Core Ideology (Quality Policy)
Our No. 1 goal is to maintain our company culture and values
We want to be around 100+ years and how we do that is by being a values driven organisation. Our people and our values will always come first over profit..
Our No.2 goal is to make a good profit
We use all our skills, experience, and care, to make a good profit; enabling us to take good care of our people and our community. However, we will never go for profit at the expense of our people and/or our values.
Who we are
We are highly competent people delivering PGD (Plumbing, Gasfitting, Drainlaying) and HVAC (Heating, Ventilation, Air Conditioning) excellence to our customers, who tell others and help us grow and prosper as a business.
What we are
Industry leaders of PGD and HVAC excellence who embrace technology, treat our people well, develop our next generation, and operate with best business practices.
To have a positive impact on people’s environments by delivering PGD and HVAC excellence to minimise health risks, support productivity, and protect our community.
To ensure we provide the best solutions for our customers – cost-effective, fit for purpose, works well, safe to use.
To give our customers peace of mind, knowing they can always rely on us to give them 100% integrity in all that we do for them.
Our people come first
Our people are the foundation of our business. When we take good care of them, they will take good care of our customers, which takes good care of our business.
We all do our part
We work together as a team to grow the business, lend a hand, and support each other. Together we come up with ideas, teach, learn, and develop as people.
We deliver excellence
Every day we make sure we do excellent work that we can be proud of as an individual and as a representation of our team. We train and build on our skills so we’re always at the top of our game.
We choose to be positive
We focus on the good in people and situations. Instead of complaining, we make suggestions. We create a fun environment that makes coming to work easy.
We be trustworthy
We do what we say we are going to do. We tell the truth. We listen without judgement. We don’t criticise, gossip, or spread rumours. We keep things confidential.
We care about meeting our client’s expectations. We care for each other, about doing what’s right for our industry, our community, and our environment.
We show respect
We respect each other’s ideas, opinions, their time, their property, and their right to choose and be who they are.
We accept responsibility
We step forward, take ownership, and be responsible for what we do. We own up when we’ve stuffed up.